Plug in your docs. Switch on. Your team gets smarter leads. A white-label conversational AI platform that any business can deploy in days - not months. Built on Anthropic Claude (cloud) or fully offline Ollama models.
Languages
API Cost Saving
Concurrent Users
Industry Templates
The Brainium AI Support Bot is a white-label, production-ready conversational AI platform that any business can deploy in days - not months. Built on Anthropic Claude (cloud) or fully offline Ollama models, it learns from your own documents and answers every question your customers, patients, students, or employees ask - 24 hours a day, 7 days a week. When a visitor is ready to buy, book, or escalate, the bot captures the lead automatically and alerts your team via email.
Most AI chatbots lock you into expensive cloud APIs. The Brainium AI Support Bot is different - it runs equally well on local LLMs (100% on your own server, zero per-message cost) or cloud models (Claude, GPT). Switch between them live from the admin panel with a single click.
See how the Brainium AI Support Bot compares against typical SaaS chatbot platforms in terms of monthly cost.
Powered by advanced RAG, prompt caching, and auto-escalation - every feature is designed to deliver accurate answers and capture leads automatically.
Loads your .md / .txt docs as context. The bot answers only from your content - it will never hallucinate outside your approved knowledge.
Every response returns reply + escalate + escalate_reason fields, enabling smart downstream routing, CRM integration, and analytics.
Anthropic cache on system prompt reduces API cost by ~80% on long conversations. Scale to thousands of chats without a runaway bill.
Maintains the last 20 messages in context. Prevents token overflow while keeping conversations coherent across long sessions.
Detects pricing, demo, and ‘talk to a real person’ signals. Triggers a lead-capture card automatically - no rules, no code changes needed.
Claude supports 50+ languages out of the box. Serve global audiences from a single bot deployment - no translation layer needed.
A mobile-first, beautifully crafted chat UI that feels native on every device.
100dvh layout, safe-area insets. Feels native on iOS & Android.
One-tap suggestions shown on open, disappear after first message.
Animated 3-dot bounce so users always know a response is coming.
Bold, lists, tables, code blocks render inside bot replies.
Auto-scrolls when mobile keyboard opens - no hidden messages.
Textarea expands up to 3 lines. Enter to send, Shift+Enter for newline.
Automatically capture leads and escalate to your sales team when visitors show buying intent - all within the chat.
Appears automatically when the user shows sales intent - pricing questions, demo requests, or asking for a human.
Name, email, company, requirement - captured inside the chat, no page redirects, no friction.
Sends a branded HTML email with the full chat transcript to your team. Works with Gmail, SendGrid, AWS SES, or any SMTP.
A powerful admin panel to manage knowledge, switch models, and monitor health - all without touching code.
Create, edit, delete .md files from /admin. The bot learns new content instantly - no server restart.
Toggle between Claude (cloud) and any Ollama local model live. Zero downtime, one click.
Pull fresh content from any public URL into the knowledge base directly from the admin panel.
Non-blocking architecture handles 50–100+ concurrent users. PostgreSQL sessions shared across workers.
Certbot/Let’s Encrypt ready. Nginx rate limiting on /chat prevents abuse out of the box.
/health returns DB status, provider, API key status - plug directly into your monitoring stack.
From healthcare to e-commerce, our AI Support Bot adapts to any industry with pre-built templates and custom knowledge bases.
Choose the right AI engine based on your speed, cost, and privacy requirements.
Contact Brainium to get your custom AI Support Bot live in days - not months. We handle setup, knowledge base loading, and model configuration.