Salesforce is the leading CRM platform, but out of the box it is only a starting point. Real impact comes from the right configuration, customisation, and integrations across your business. We deliver custom Apex, Lightning Web Components, deep integrations, and Einstein AI - backed by 13 years of enterprise delivery experience.
Brainium is not a Salesforce certified ISV partner. We deliver Salesforce implementation and development through deep technical capability in Apex, LWC, and the Salesforce platform - with the same ISO 9001:2015 governed delivery model we apply to all enterprise engagements.
From greenfield implementation to complex multi-cloud transformations - and the Einstein AI layer that makes your CRM data work harder.
Full Salesforce deployment across Sales Cloud, Service Cloud, and Experience Cloud. Business process mapping, object and field configuration, page layouts, validation rules, workflow automation, report and dashboard setup, and user training. We configure Salesforce to match your sales and service process - not the other way around.
When declarative tools hit their limits, we build with code. Custom Apex classes, triggers, batch jobs, and Lightning Web Components for bespoke UI requirements. Visualforce to LWC migrations. All code peer-reviewed and covered by automated test suites.
Connecting Salesforce to your ERP (SAP, Dynamics, Odoo, Oracle), marketing tools (Marketo, HubSpot), support platforms (Zendesk, Freshdesk), billing systems, and custom internal applications. MuleSoft, REST APIs, Salesforce Connect, and middleware-free direct integrations for simpler use cases.
Activating Salesforce's native Einstein AI capabilities - Einstein Lead Scoring, Opportunity Insights, Activity Capture, and Einstein Analytics dashboards. For use cases beyond Einstein's native capability, we connect Brainium's ML models to Salesforce via API - custom predictive scoring, churn prediction, and next-best-action recommendations.
Migrating to Salesforce from legacy CRM systems (Dynamics, HubSpot, Zoho, SugarCRM, spreadsheets). Full data mapping, deduplication, relationship preservation, and historical record migration. Also handles org-to-org migrations and Salesforce Classic to Lightning migrations.
Ongoing Salesforce administration, release management, user management, configuration changes, and platform governance for organisations without a dedicated Salesforce admin. Available as monthly retainers with defined SLAs.
Salesforce is a family of products, not a single application. We have implementation and development capability across the core clouds that mid-market enterprises use most.
Leads, opportunities, accounts, contacts, forecasting, territory management, CPQ basics.
Cases, knowledge base, omnichannel routing, SLA management, field service basics, CTI.
Customer portals, partner portals, community sites, self-service, branded digital experiences.
Email journeys, audience segmentation, personalisation, campaign analytics, Journey Builder.
Custom objects, Apex, LWC, Flow, Process Builder, custom apps, AppExchange integration.
Lead scoring, opportunity insights, activity capture, analytics, Next Best Action.
CRM Analytics (Einstein Analytics) - custom dashboards, predictive lenses, data prep.
API-led connectivity, integration patterns, managed API gateway for complex integration landscapes.
Most Salesforce projects that fail do so in the discovery and scoping phase - not the build. We invest heavily in understanding your revenue process before touching configuration.
Many Salesforce consultancies are strong on clicks, weak on code. Our team builds production Apex and Lightning Web Components - custom triggers, batch jobs, complex integrations, and bespoke UI components. When your requirements exceed what Flow and point-and-click can deliver, we build it properly.
We activate Einstein AI natively within Salesforce, then extend beyond it with Brainium's own ML models where Einstein's out-of-the-box capability doesn't cover your specific use case. Custom churn prediction, deal scoring, and next-best-action models connected to Salesforce via API.
Salesforce rarely lives in isolation. We have connected Salesforce to SAP, Dynamics 365, Odoo, custom ERP systems, marketing platforms, and proprietary databases. Real integration experience - not just Salesforce-to-Salesforce connectors.
Full intellectual property transfer on all custom Apex, LWC, and integration code. ISO 9001:2015 governed delivery. Named Solutions Director on every engagement. Milestone-based billing with no hidden change orders on agreed scope.
Whether you are starting a new Salesforce implementation, need help with an existing org, or want to activate Einstein AI on top of your existing data - the first conversation is with a Solutions Architect, not a sales team.
NDA available before any conversation - countersigned within 24 hours.
Your first call is with a Solutions Architect who can give you honest, technical answers - not a sales team following a script.